Shipping policy

We are as excited as you to get your MelinyLLC products

Please allow for up to 7- 14 days for delivery from time of purchase. Some items and large orders may take a little extra TLC as they are each hand-sewn.

All packages are sent first class mail with USPS with an option to pay extra and upgrade to priority shipping at checkout.

All items purchased within the U.S. and its territories have free shipping for orders exceeding $40.00.

You will track your order(s) by going to your account, clicking on orders, and clicking the tracking information (this will only show up once your order has been shipped).

We do ship internationally. Shipping fees are calculated based on the weight of your product and your zip code. Please be advised that MelinyLLC is not responsible for any potential import, taxes, tariffs, customs, duties of fees that may incur for international orders. 

What happens if my package is delayed or lost?

• There are certain times when USPS experiences delays in estimated arrival times. Unfortunately, once the package leaves our hands, we have no control over it. MelinyLLC is not responsible for any damage that occurs during shipping or in cases where USPS staff loses/misplaces your package. It is recommended you set up an account with USPS so you can get up-to-date tracking information on your shipments. If your package is lost or delayed, you can file an inquiry with USPS which will assist in resolving any issues.
• Before filing an inquiry....We suggest you contact your local post office to see if they have any information. If that doesn't work, we find that submitting a lost package claim through the carrier's website. If you can't track down the package within 5 days, please contact us for the next steps!
  
• Expected delivery dates are not a guarantee you will receive your items on the specified day- this is when the USPS system expects that your shipment will arrive.